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This is the best customer service and delivery experience that we've got so far! Kevin, the sales representative, helped us find the right vehicle for our needs, and we never felt we were forced to make any decision. Yvette, the product genius, gave us the over-the-top delivery experience and offered detailed explanations of how each function works. They also provide excellent after-sales customer service, which gives us a great sense of belonging. We will definitely go back to BMW Laval and let our friends and family know about them.
a month ago
The reason for the four stars is because there's nothing perfect in life. This was my second experience with BMW Laval. The reason behind that is due to Mr. Antonio Herrero. He's genuinely a great guy & easy to talk to. He'll look after your needs & you as a person. There's no doubt that there will be a third visit. Many thanks, to you, Antonio, and your great team.
3 months ago
The agent Cedric was courteous, efficient and very helpful in showing me the new features in the car. He also made me take a great test drive with the 430i which fully convinced me this was the car I wanted. The car was ready and was spotless... Great Service... Sarah in Financials was great. She went through evey option and explained fully. She was also very helpful. Thank you... I will recommend this dealership to anyone.
3 months ago
I just had my car serviced for a rear suspension issue. Patricia Chayer has been my service advisor for the past few years and I highly recommend her to any BMW owner. Very professional and keeps you informed through out. I know that my car will be taken care of with no surprises.
4 months ago
Highly Recommend! I had an amazing experience with Micheal Kurdy and Christian, they truly are the best! The 5 star service is impeccable. They help you by making the process easy, personalize, fast and I could go on! From the first call to the day I got my BMW X3, they were here to help, assist and handle with care all our requests. My car is honestly everything I was looking for and the experience couldn't of been better! Thank you again Micheal and Christian for your amazing work! - Very Satisfied client
6 months ago
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